Language exam FAQ's

From spring 2026, the UK-based CIOL (Chartered Institute of Linguists) is the ITG-approved provider of English and non-English assessments. Candidates pay and book directly through CIOL.

Assessments take place by prior agreement and confirmation, usually Monday to Friday between 9am and 5pm UK time, with flexibility as needed for special cases.

Tests can normally be booked with just three days’ notice.

You book your assessment directly through CIOL. You will be put in touch with an assessor so you can both arrange a mutually convenient date and time.

Assessments take place via Microsoft Teams video link.

You need a good stable WiFi connection and a laptop, computer or tablet with a camera as well as good audio (for speaking and listening). We recommend using headphones or a headset with a built-in microphone.

You do not need to have Microsoft Teams installed on your device; you can also log on online via a link. The platform has been tested successfully for assessment purposes. Please ensure that you take the assessment in a suitable quiet location. The use of blurred or custom Teams backgrounds is not permitted.

We suggest you test your webcam and microphone before you take the test.

All assessments cost £125.

No. CIOL assessments are carried out via Microsoft Teams so you will be able to see your assessor.

No. As the assessments take place via video link, the assessor can see to check your ID so no need for an additional proctor.

English: 30 minutes

Non-English: 15 minutes, but you will also be required to fill in a self-assessment questionnaire when you book the session.

ITG photocard, passport, driving licence or EU national identity card

CIOL will confirm the outcome of your assessment within 10 working days of the assessment taking place.

If your level is confirmed as being between CEFR A2 and C1 (and C2 for English) you will receive a digital certificate with a personalised description of your level across several speaking skill sets.

Note: If your level is below CEFR A2, you will not receive a certificate but will be provided with a short feedback summary from the assessor on your performance to guide your future learning and improvement.

If you reach the C2 for English or C1 for any other language, you must email a copy of your CIOL digital certificate to the Language Committee email here: langcom@itg.org.uk.

Then your profile will be updated and you will be able to guide in that language. You should not guide in another language without reaching the required level or providing a copy of your certificate.

We recommend waiting up to 90 days before you re-sit, but if you feel you had a bad first attempt and are ready to resit sooner, you can just rebook. The test is normally available up to three times per calendar year.