Compliments and complaints

Do you want to give feedback on a good experience or do you want to raise a complaint concerning a guide or the Institute?


If you want to compliment a guide for a great service please fill in the contact form with details of the guide and a few words on what made the experience so memorable.

Complain about a guide

If you have a complaint regarding a Blue, Green or White Badge guide, please refer to the information on this page and complete the online form.

Complain about the Institute

If you have a complaint concerning the Institute of Tourist Guiding, please refer to the following document.